Last Updated: 2026
Welcome to Zeya Store. By accessing or using zeyastore.com, placing an order, creating an account, or using any service provided by Zeya Store, you agree to these Terms & Conditions.
1. About Zeya Store
Zeya Store is an online store offering products including mobile accessories, electronic products, gadgets and other consumer products.
These Terms & Conditions apply to all visitors, customers and users of our website.
2. Use of Website
You agree to use our website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Misuse our website, products, services or customer-support facilities.
Provide false or misleading information while placing an order.
3. Products
and Product InformationWe try to ensure that product names, descriptions, images, prices and specifications displayed on our website are accurate.
However, minor differences in product colour, appearance, packaging or design may occur.
Product availability may change without prior notice.
4. Prices
All product prices displayed on the website are subject to change without prior notice.
The final amount payable will be shown during checkout before the order is placed.
Applicable delivery charges, payment charges, discounts or other charges, if any, will be displayed during checkout.
5. Orders
When you place an order, you agree to provide accurate information including your name, mobile number, email address and shipping address.
After placing an order, you may receive an order confirmation
.An order may be cancelled by Zeya Store in situations including:
Product being unavailable
Incorrect pricing or product informationS
uspicious or fraudulent activity
Incorrect or incomplete customer information
Delivery restrictions.
Other circumstances beyond our reasonable control
6. Payment
We may provide different payment methods including online payment and Cash on Delivery, depending on availability.
Online payments may be processed through third-party payment service providers.
Zeya Store does not store your complete card details, CVV, UPI PIN or banking passwords on its own servers.
7. Cash on Delivery
For Cash on Delivery orders, the customer must pay the applicable order amount and any applicable COD charge at the time of delivery.
Customers should accept COD orders only when they genuinely intend to purchase the product.
Repeated refusal or cancellation of COD orders may result in restrictions on future COD availability.
8. Shipping and Delivery
Orders are shipped through available courier and logistics partners.
Estimated delivery dates shown on the website are estimates and may change because of:
Courier delays
Weather conditions
Public holiday
sIncorrect address or contact information
Remote delivery locations
Operational or logistical issues
Other circumstances beyond our control
We are not responsible for delays caused by third-party courier or logistics providers.
9. Order Tracking
Where tracking information is available, customers may track their orders through the order-tracking facility provided on the website.
Tracking information may depend on updates received from the courier or logistics provider.
10. Returns and Refunds
Returns, replacements and refunds are subject to our separate Refund & Return Policy.
Products marked as non-returnable or products without a return facility may not be eligible for return.
Customers should check the applicable return conditions before placing an order.
11. Warranty
If a product includes a manufacturer or seller warranty, the applicable warranty terms will be mentioned on the product page or accompanying documentation.
Warranty does not automatically apply to products listed as No Warranty.
Warranty claims may require proof of purchase, order details, photographs, videos or other information necessary to verify the claim.
12. Customer Responsibility
Customers are responsible for providing correct:
Name
Mobile number
Email address
Shipping address
City
State
Pincode
Zeya Store is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
13. Promotions and Discounts
Zeya Store may offer promotional discounts, coupons, cashback or other promotional benefits.
Promotions may have separate eligibility conditions, validity periods, usage limits or product restrictions.
We reserve the right to modify or withdraw a promotion where reasonably necessary.
14. Website Content
All website content including text, graphics, logos, product descriptions, designs and other materials may be owned by or licensed to Zeya Store.
You may not copy, reproduce, modify, distribute or commercially use our website content without prior permission.
15. Third-Party Services
Our website may use third-party services such as payment providers, courier/logistics providers, hosting services, technology providers and other service providers.
Their services may be subject to their own terms and policies.
16. Zeya AI
Zeya Store may provide an AI shopping assistant called Zeya AI.
Zeya AI is intended to help customers find information about products and Zeya Store services.
AI responses may occasionally be inaccurate or incomplete. Customers should verify important information such as order status, payment status, price and availability through the relevant Zeya Store service.
Do not provide passwords, OTPs, UPI PINs, card details or other highly sensitive information to the AI assistant.
17. Limitation of Liability
To the extent permitted by applicable law, Zeya Store will not be responsible for indirect, incidental or consequential losses resulting from the use of the website, delays caused by third parties, temporary website unavailability or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded.
18. Website Availability
We may temporarily suspend or modify the website for maintenance, updates, security reasons or technical issues.
We do not guarantee that the website will always be available without interruption or errors.
19. Changes to These Terms
Zeya Store may update these Terms & Conditions from time to time.
Any updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after changes are published means that you accept the updated Terms & Conditions
.20. Contact Us
For questions regarding these Terms & Conditions, you can contact us:
Zeya Store
WhatsApp: +91 63934 42551
Call: +91 63934 42551
Email: support@zeyastore.com
Website: zeyastore.com
Zeya Store
Quality Products • Secure Payments • Reliable Delivery.